Delivering exceptional service is at the very heart of what we do
We have a dedicated Training & Service Manager who trains the customer services team in all aspects of its operation and communication, investigates any service issues and develops systems to minimise their re-occurrence.
The International Wine Challenge judges have previously commented: "Liberty are not just about the wine. They offer true excellence of customer service and logistic solutions".
Orders
Orders can be placed by email, phone or fax at any time.
For next day delivery, orders can be placed up to 12 noon for outside Dublin and up to 4:00pm for within the Dublin area.
Our dedicated Customer Services team can be contacted for orders and enquiries from 4:00am to 11:00pm Mondays to Thursdays, and to 6:30pm on Fridays.
Please note that we are an importer and distributor to the licensed restaurant, hotel and retail trade. We are not licensed to sell directly to members of the public, but please contact us and we will assist with finding your nearest retail stockist.
Deliveries
We offer a next day delivery service nationwide from our bonded warehouse in Dublin.
We have a dedicated van and driver for our Dublin deliveries, giving you the reliable delivery service you expect and need.
For deliveries outside Dublin, we use a safe and reliable courier service for next day delivery.